4-72 tracking - Go4track

4-72 Colombia: Track Your Shipment with Ease

4-72 is Colombia's official postal operator, providing reliable domestic and international mail and parcel services. Track your 4-72 shipments easily.

Introduction to 4-72 Tracking

Sending or expecting a package within or from Colombia? Chances are you're using 4-72, the official postal service of Colombia (Servicios Postales Nacionales S.A.). Whether it's a personal letter, an important document, or an e-commerce order, knowing where your shipment is provides peace of mind. While 4-72 offers its own tracking, navigating different carrier websites can be time-consuming.

That's where Go4Track.com comes in! We provide a simple, unified platform to monitor your packages from various couriers, including 4-72 tracking. Get real-time delivery updates without the hassle. Ready to see where your package is? Track your 4-72 shipment now.

How to Track Your 4-72 Shipment

Tracking your 4-72 package is straightforward. All you need is your unique tracking number and a reliable tool like Go4Track.

Where to find your 4-72 tracking number

Your 4-72 tracking number (Guía or Número de Guía) is essential for monitoring your shipment's progress. Here’s where you can usually find it:

Shipping Receipt: If you sent the package yourself at a 4-72 office, the tracking number will be printed on your receipt.
Shipping Confirmation Email: If you ordered goods online, the seller or retailer typically sends a shipping confirmation email containing the tracking number once the order is dispatched.
Sender Notification: If someone sent you a package via 4-72, ask them to provide you with the tracking number.
Marketplace Order Details: Check the order details section on the e-commerce platform where you made your purchase.

A typical 4-72 tracking number format for international shipments often follows the Universal Postal Union (UPU) standard (e.g., RRxxxxxxxxxCO, CPxxxxxxxxxCO, EExxxxxxxxxCO), ending in 'CO' for Colombia. Domestic tracking numbers might have different formats.

Step-by-step guide using Go4Track.com

Using Go4Track to check your 4-72 package status is simple:

Visit Go4Track.com: Open your web browser and go to Go4Track.com.
Enter Tracking Number: Locate the tracking search bar prominently displayed on the homepage. Carefully type or paste your 4-72 tracking number into this field. Double-check for any typos.
Click 'Track': Hit the 'Track' button next to the search bar.
View Results: Go4Track will automatically detect the courier as 4-72 (or allow you to select it if needed) and display the latest tracking information available for your shipment, showing its journey and current status.

Common tracking statuses explained

As your package travels, its status will update. Here are some common 4-72 tracking statuses you might encounter:

Información del envío recibida / Pre-advised: 4-72 has received the electronic information about the shipment from the sender, but they don't physically have the package yet.
Admitido / Accepted: 4-72 has officially received the package and scanned it into their network.
En Tránsito / In Transit: Your package is moving through the 4-72 network, possibly between cities or sorting facilities.
En proceso de aduana / Customs Processing: For international shipments, this means the package is being inspected by Colombian customs authorities (DIAN).
En centro de distribución / At Distribution Center: The package has arrived at a local sorting or distribution facility near the destination.
En reparto / Out for Delivery: The package is loaded onto the delivery vehicle and is expected to be delivered today.
Entregado / Delivered: The shipment has successfully reached its final destination and was received.
Intento de entrega / Delivery Attempted: The delivery driver tried to deliver the package but was unsuccessful (e.g., no one home, access issue). They will usually leave a notice or attempt delivery again.
Devuelto al Remitente / Returned to Sender: The package could not be delivered after multiple attempts or due to address issues and is being sent back to the original sender.

4-72 Company Overview

4-72 (Servicios Postales Nacionales S.A.) is the official designated postal operator of Colombia. It was established on December 28, 2006, taking over the responsibilities previously held by Adpostal (Administración Postal Nacional), which was liquidated.

Headquartered in Bogotá, D.C., Colombia, 4-72 operates under the Ministry of Information Technologies and Communications. It boasts an extensive network covering the entire Colombian territory, ensuring mail and parcel delivery services reach even remote areas.

As a member of the Universal Postal Union (UPU), 4-72 facilitates international postal exchanges, connecting Colombia with the rest of the world. The company offers a wide range of services catering to individuals and businesses, including:

Domestic Mail and Parcels (Correo y Encomiendas Nacionales)
International Mail and Parcels (Correo y Encomiendas Internacionales)
Express Mail Service (EMS - PostExpress)
Postal Money Orders (Giros Postales)
Logistics and E-commerce Solutions
Document Services

4-72 Contact Information

If you need to contact 4-72 directly regarding your shipment, customs inquiries, or service questions, here are their official channels:

Official Website: www.4-72.com.co
National Customer Service Line (Colombia): 01-8000-111-210
Bogotá Customer Service Line: +57 (601) 4722000
Online Contact Form / PQRS: Available on their official website (usually under 'Atención al Ciudadano' or 'Contacto').
Social Media: They often maintain official profiles on platforms like Facebook and Twitter, which can be used for general inquiries (search for "4-72 Colombia").

Note: For specific tracking inquiries, always have your tracking number ready when contacting customer service.

Shipping Services Offered by 4-72

4-72 provides a comprehensive suite of postal and logistics services tailored to different needs:

Correo Físico Nacional (Domestic Mail): Standard letter and document delivery within Colombia. Includes options like Correo Certificado (Registered Mail) for added security and tracking.
Encomienda Nacional (Domestic Parcels): Reliable delivery of packages and goods across Colombia.
Correo Físico Internacional (International Mail): Sending letters and small documents worldwide through the global postal network.
Encomienda Internacional (International Parcels): Shipping packages internationally, often with tracking capabilities depending on the destination country's postal service.
PostExpress (EMS): 4-72's Express Mail Service for faster domestic and international delivery of documents and merchandise, offering priority handling and enhanced tracking.
Giros Postales Nacionales e Internacionales (Money Orders): Secure way to send money domestically and internationally.
Servicios Logísticos Integrales (Integrated Logistics Services): Tailored solutions for businesses, including warehousing, distribution, and last-mile delivery, often supporting e-commerce operations.
Exporta Fácil: A simplified export service designed for small and medium-sized enterprises (SMEs) in Colombia.

The choice of service impacts delivery speed, cost, and tracking features. Ensure you select the service that best matches your requirements for speed and visibility.

Delivery Time & Tracking Updates

Estimated delivery times

Delivery times for 4-72 shipments vary significantly based on several factors:

Origin and Destination: Shipments between major Colombian cities are typically faster than those involving rural or remote areas. International delivery times depend heavily on the destination country and its postal service efficiency.
Service Level: Express services like PostExpress (EMS) are prioritized and significantly faster than standard mail (Correo Físico) or parcels (Encomienda).
Customs Processing: International shipments are subject to customs clearance in both the origin and destination countries, which can add unpredictable delays.
Operational Factors: Weather conditions, public holidays, and peak seasons (like Christmas) can affect delivery timelines.

As a general guideline:

Domestic (Major Cities): 1-3 business days for standard services, potentially next-day for Express.
Domestic (Remote Areas): 3-7+ business days.
International (Standard): Highly variable, ranging from 1 week to several weeks (e.g., 2-5 weeks to North America/Europe).
International (EMS/PostExpress): Typically 5-15 business days, depending on the destination.

These are estimates; always refer to the specific service standard provided by 4-72 when shipping.

When to expect tracking updates

4-72 tracking updates occur when the package is scanned at key points in its journey. You won't see constant movement like a GPS tracker. Expect updates at milestones such as:

Initial acceptance scan (Admitido).
Departure from the origin sorting facility.
Arrival at and departure from intermediate sorting hubs.
Arrival at the destination city's distribution center.
Customs clearance events (for international).
Out for delivery scan.
Final delivery scan or delivery attempt notice.

There can be gaps between scans, especially for international shipments once they leave Colombia or before they arrive. Using Go4Track helps ensure you see the latest available scan information.

What to do if tracking is delayed

If your 4-72 shipment tracking hasn't updated for several days:

Check Estimated Delivery Time: Has the expected delivery window passed? Standard mail can take time.
Review Last Status: Where was the last scan? If it's 'In Customs', delays are common and outside 4-72's direct control.
Wait a Bit Longer: Especially for international items, delays between scans are normal. Allow a few more business days.
Contact the Sender: If you're the recipient, the sender (who initiated the contract with 4-72) may have more information or recourse.
Contact 4-72: If the delay seems excessive and the estimated delivery time has significantly passed, contact 4-72 customer service with your tracking number.

Common Issues and FAQs (Tracking)

Tracking number not working

If your 4-72 tracking number doesn't show any results on Go4Track or the 4-72 website:

Check for Typos: Ensure you've entered the number exactly as provided, paying attention to letters (like O vs. 0) and numbers.
Wait for Activation: It can sometimes take 24-48 hours after shipping for the tracking number to become active in the system, especially after the initial 'Pre-advised' status.
Confirm the Number: Double-check with the sender that you have the correct tracking number.
Wrong Courier: Although unlikely if shipped via 4-72, ensure the package wasn't sent via a different carrier. Go4Track can often auto-detect, but manual selection might be needed if the format is unusual.

Meaning of common statuses like 'In Transit', 'Out for Delivery'

En Tránsito / In Transit: This is a broad status indicating your package is moving within the 4-72 network. It could be on a truck, plane, or moving between sorting facilities. It doesn't mean it's arriving imminently, just that it's progressing.
En reparto / Out for Delivery: This is the exciting one! It means the package has reached the local delivery office and has been assigned to a delivery person for delivery that day. Delivery usually occurs within business hours.

How to change delivery address

Changing the delivery address after a package is already in transit with 4-72 can be challenging and often isn't possible for security reasons. Your best course of action is:

Contact 4-72 Immediately: Call their customer service line as soon as possible. They will advise if an address change or redirection is feasible for the specific service used. It's not guaranteed.
Contact the Sender: Sometimes, the sender might have options to request an address correction, especially for business shipments.
Delivery Attempt Notice: If a delivery attempt is made to the wrong address, the notice left might provide options for pickup or redirection, but this depends on local procedures.

It's always best to confirm the delivery address is 100% correct before the shipment is sent.

Conclusion

Staying informed about your package's journey is crucial, and 4-72 tracking provides that visibility for shipments handled by Colombia's national postal service. While 4-72 offers tracking, using a universal tool like Go4Track.com simplifies the process, allowing you to monitor all your shipments from different carriers in one place.

With Go4Track, you get easy access to real-time delivery updates for your 4-72 packages, understand common tracking statuses, and know where to find help if needed. Take the guesswork out of waiting for your mail or parcels.

Experience hassle-free shipment monitoring. Track your 4-72 shipment now on Go4Track.com!

FAQs (4-72)

Q1: How long does 4-72 take to deliver packages within Colombia?

A1: Delivery times vary. Between major cities, standard parcel services (Encomienda) typically take 1-3 business days. To more remote areas, it can take 3-7 business days or longer. Express services (PostExpress) are faster, often offering next-day delivery between main cities.

Q2: Can I track international mail sent via 4-72?

A2: Yes, generally. International items sent using services like Registered Mail (Correo Certificado Internacional), International Parcels (Encomienda Internacional), or EMS (PostExpress) usually have tracking numbers (e.g., Rx...CO, Cx...CO, Ex...CO) that can be tracked on Go4Track or the 4-72 site. Tracking visibility might depend on the destination country's postal system capabilities after it leaves Colombia.

Q3: My 4-72 package tracking says 'In Customs'. How long will this take?

A3: Customs processing times (En proceso de aduana) are highly variable and depend on Colombian customs authorities (DIAN), not 4-72 directly. It can range from a few days to several weeks, especially if duties/taxes are applicable or if the package requires inspection. You may need to contact DIAN or 4-72 if the delay is exceptionally long.

Q4: How can I contact 4-72 customer service about my shipment?

A4: You can contact 4-72 via their national toll-free number (01-8000-111-210 within Colombia), their Bogotá line (+57 601 4722000), or through the contact/PQRS section on their official website (www.4-72.com.co). Have your tracking number ready.

Q5: Is 4-72 the same as Servientrega or Deprisa?

A5: No. 4-72 is the official, state-owned postal service of Colombia. Servientrega and Deprisa are private courier companies operating in Colombia, offering similar but distinct domestic and international shipping services.